Privacy Policy | Paragon Studios 21
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Privacy Policy

Last updated: March 26, 2025  ·  Paragon Studios 21, LLC

Overview

Paragon Studios 21, LLC ("Paragon," "we," "us," or "our") operates the website located at paragonstudios21.com and provides digital marketing and growth strategy services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site. We reserve the right to make changes to this policy at any time. Your continued use of the site after any changes constitutes acceptance of the updated policy.

The short version: We collect information to run our business and serve you better. We don't sell your personal information. We keep it secure and give you control over it.

Information We Collect

Information you provide directly

When you fill out a contact form, book a strategy call, or otherwise communicate with us, we may collect:

  • Name and contact information (email address, phone number)
  • Business name and industry
  • Marketing budget and service interests
  • Any other information you choose to share in messages or forms

Information collected automatically

When you visit our website, certain information is collected automatically through cookies and similar technologies, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent on pages, and referring URLs
  • Clickstream data and interaction events

Information from third-party platforms

If you interact with us through advertising platforms (Meta, Google, LinkedIn, etc.) or if we run ad campaigns on your behalf as a client, we may receive data about those interactions in accordance with the platform's own terms and privacy policies.

How We Use Information

We use the information we collect for the following purposes:

  • To respond to inquiries and book strategy calls — we use your contact details to follow up on form submissions and schedule consultations
  • To provide and improve our services — client information is used to build and manage marketing campaigns, analyze performance, and deliver reports
  • To communicate with you — we may send you service updates, invoices, or occasional marketing communications (you can opt out at any time)
  • To analyze and improve our website — usage data helps us understand how visitors interact with our site and how to make it better
  • To comply with legal obligations — we may use or disclose information as required by law, court order, or governmental authority
  • To protect our rights and prevent fraud — we may use information to detect and prevent fraudulent activity or abuse of our services

Sharing Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

Service providers

We work with trusted third-party vendors who help us operate our business — including CRM software, email platforms, analytics tools, and payment processors. These vendors are only given access to information necessary to perform their services and are bound by confidentiality obligations.

Client campaigns

As a marketing agency, we access and use data on behalf of our clients (ad account data, CRM data, customer lists) strictly to execute the services outlined in our agreements. We do not use client data for any purpose other than the agreed scope of work.

Legal requirements

We may disclose your information if required to do so by law or in response to valid legal processes such as a subpoena, court order, or government request.

Business transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. Cookies are small text files stored on your device.

Types of cookies we use

  • Essential cookies — required for the website to function properly
  • Analytics cookies — help us understand how visitors use our site (e.g., Google Analytics)
  • Marketing cookies — used to track ad performance and retargeting across platforms like Meta and Google

Your choices

Most browsers allow you to control cookies through their settings preferences. You can set your browser to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect the functionality of some parts of our website.

You can also opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on, and opt out of personalized advertising from Meta and Google through their respective ad settings.

Third-Party Services

Our website and services may incorporate third-party tools and platforms, including:

  • Google Analytics — for website usage analytics
  • Meta Pixel — for ad performance tracking and retargeting
  • Google Ads / Google Tag Manager — for advertising and tag management
  • CRM and email platforms — for managing contacts and communications
  • Form and survey tools — for capturing inquiry and intake information

Each of these third parties has its own privacy policy governing the data they collect. We encourage you to review their policies. We are not responsible for the privacy practices of third-party websites or services linked from our site.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

For prospective clients who inquire but do not become clients, we typically retain contact information for up to 24 months. For active and former clients, we retain account and campaign data for a minimum of 5 years to comply with business record-keeping requirements.

You may request deletion of your personal information at any time (see Your Rights below). Note that some information may need to be retained for legal or contractual obligations even after a deletion request.

Your Rights

Depending on your location, you may have the following rights with respect to your personal information:

  • Access — the right to request a copy of the personal information we hold about you
  • Correction — the right to request that we correct inaccurate or incomplete information
  • Deletion — the right to request that we delete your personal information, subject to certain exceptions
  • Opt-out of marketing — the right to unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly
  • Data portability — the right to receive your data in a structured, commonly used format
  • Objection — the right to object to certain types of processing, including direct marketing

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

California residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, used, shared, or sold, and the right to opt out of the sale of personal information. We do not sell personal information. For CCPA requests, contact us at the address below.

Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data transmission (HTTPS), access controls, and regular review of our data practices.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you and relevant authorities as required by applicable law.

Children's Privacy

Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete that information promptly. If you believe we have collected information from a child, please contact us immediately at [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please reach out to us:

We will respond to all privacy-related inquiries within 30 days.